Return/Cancellation Policy

No unauthorized returns. Call Toll Free 1-866-323-7336 to obtain a RMA (return merchandise authorization) number.
Orders sent back without a RMA number clearly marked on the box will be refused.
No returns will be accepted after 30 days from the original purchase date
A 15% re-stocking fee may be charged for all returned items.
No shipping charges will be refunded.
Under federal regulations for in-vitro test devices, only un-opened, sealed diagnostic or forensic test, test containers or vials, or test kits may be returned for credit.
A copy of the original invoice, order number or packing slip must be included in all returned order.
All returned items must be returned postage paid to:

Blue Grass Drug Screen, Inc.
Attn: Return Goods Department